Job Vacancies

Available Roles

Internal Sales Support

High Wycombe, head office based

healthcare, medical bedhead containment systems

Application deadline: Open (published 01 August 2022)

Location: High Wycombe, Buckinghamshire

Job Title: Internal Sales support

Vacancy Reference: 2023/HO/SSA

Applicant Overview:

We are looking for an energetic and ambitious colleague to join our successful internal business support team in our High Wycombe head office.

As an ideal applicant you will have experience of working within an SME and ideally have some engineering background or understanding. You will be well-presented, committed and keen to develop your career within an ambitious fast-paced, high-growth SME.

You must demonstrate a high level of literacy skills alongside exceptional administration and communication skills both written and orally with an organised work ethic.

Ideally, you will have worked in an enterprise where project chasing and project discovery has been undertaken to explore sales opportunities. Full training will be given and a personal development plan created by our highly experienced internal sales team.

We are a sales driven business and our vibrant knowledgeable team lead the market in many ways, especially on technical advice and compliance. However, we consistently aspire to be better and keep leading our market. You should share those values and aspirations as a core team member.

We are interested in people first, supported by their skill-sets in the role to contribute as a key player in our aspirations to expand, develop and evolve our Cableflow family and industry footprint. We value our brand highly and our ethos reflects this.

The successful applicant will demonstrate an ability to forge key relationships with our client base and demonstrate a desire to learn about the product, understand the role, our offer, our systems and processes whilst contributing through their skill-sets towards refinement and change to achieve our goals.

You should be calm under pressure and a frequent workload, patient and above all diligent. You should be personable and able to build and maintain strong relationships with clients and colleagues alike.

In return, we aim to fully support job satisfaction, personal development and high value self-esteem through our collective contribution to improved healthcare solutions.

The role:

This is an exciting opportunity to join our highly successful and growing internal sales team as we embark on our next stage of corporate growth.

The position will report directly to our Operations Director that will also embrace a day-to-day interface across our wider senior leadership team. You will work closely alongside our external sales team to ensure our product offers are visible, commercially focused and reflect our product placement ambition.

Working closely with our external Regional Specification Managers you will take responsibility for supporting their work and keeping them informed and updated. You will be a reliable extension to their function and a reliable source of commercial administration support.

Whilst we are looking for a goal oriented team player, you will be expected to work on your own initiative whilst taking a proactive approach to client enquiries.

A huge volume of overall sales are repeat business, derived from established clients who understand the worth and value of our products and the technical and design support they receive from us, which is often unquantifiable in terms of added value. You will be expected to uphold these philosophies when dealing with clients on a daily basis so that you become a trusted ‘go to’ person by name for those clients.

You will benefit from full head office support and appropriate product training to enable you to excel in your role.

The Job:

The day-to-day responsibility for identifying, chasing and responding to projects whilst identifying new opportunities for our sales team to explore. Assessing in-bound enquiries from various sources, creating and documenting product specifications to meet the design intent and pricing these.

Your work will involve frequent updates to project data (via CRM) and the tracking of these through to order receipt in collaboration with our Regional Specification Managers and keeping them updated.

You will also become adept at dealing with technical sales enquiries supporting both our external sales team and clients alike. Full product training will be given and we aspire to helping the successful applicant become a product champion and reliable resource for our client base.

You will work closely as part of a small and focused internal administration team, all towards a common corporate goal to ensure our sales footprint grows in line with expectation.

Essential Criteria:

As a people orientated business, we are seeking candidates who will add value to our Cableflow ‘family’. You must demonstrate a strong match for our vibrant entrepreneurial culture and our core values; Listen, Empower, Accomplish and be measured on each of these values together with the following skills and experience;

  • A willingness to learn a bespoke role using your skill sets;
  • A good administrative background where attention to detail has been vital;
  • Ability to interface with technology; eg; CRM, databases, Zoom, Microsoft Teams, Outlook and other Microsoft 365 apps etc;
  • Excellent communication and presentation skills;
  • Organised, detail driven work ethos, understanding the significance of processes and documentation.

 Essential Personal Qualities

  • High energy, passionate, collaborative, tenacious and resilient;
  • High thresholds of personal achievement;
  • Committed;
  • Inquisitive, innovative and problem-solving personality;
  • Motivated and ambition to take responsibility for the role whilst driving the contribution of procurement to our corporate objectives across the business;
  • Excellent communication skills – both written and verbal;
  • Confidence and capability to engage with people at all levels;
  • Patience and resilience;
  • Excellent organisational and time management capability;
  • Ability to collaborate in different ways with colleagues;
  • Someone who thrive son responsibility;
  • Proactive ‘can-do’ attitude;
  • Solutions finder;

Industry Sector:

Manufacturing medtech.

The offer:

Remuneration: £23 – 25k per annum subject to applicant.

Supplementary benefits:

Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:

  • 21 days annual leave plus Bank and Public Holidays in accordance with current employment law;
  • Flexible working;
  • Workplace Pension scheme following the regulated entitlement period;
  • Dynamic & diverse working environment;
  • A day at Cableflow is never the same due to all the different areas we work in;

We are passionate and committed to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We prioritise Health and Safety in everything that we do.

About us

Cableflow were established in 1989 and quickly grew to be amongst the UK’s leading bedhead services trunking system / medical supply unit manufacturers. We are recognised and admired by our peers as a pro-active leader in the healthcare sector.

We see ourselves as innovators. Having been the only company in our sector to be conferred a Queens Award for Enterprise: Innovation our experience in the sector and focus towards breaking down barriers, leading through innovative product design and excelling in product offer are hallmarks of our approach to sales growth and reputation.

With a product footprint that is broad across the NHS, we have significant scope for development in both allied and vertical markets and it is here that we see future growth across the business.

Our primary manufacturing facility and head office base is in High Wycombe, Buckinghamshire from where our southern footprint has been well established over more than three decades. As part of a wider restructure across our business to drive further growth also seek to spread the Cableflow offer with broader national coverage.

Renowned for our innovative solutions, product quality and customer service these guiding principles underpin our business ethos. We are a driven organisation benefitting from being privately owned with active day-to-day engagement across our markets by our founders such that our offer always remains relevant.

We are an equal opportunities employer and committed to a diverse workforce. We are selective in our hiring and shortlisting for this vacancy which will be completed on the basis of merit and skill-sets. Candidates should tailor their CVs to reflect our essential criteria.

Interviews will be held in person at our High Wycombe facility.

To Apply:

Applicants should send a comprehensive CV, in confidence to  stating the vacancy reference in the email title: 2023/HO/SSA

We do not appoint through recruitment agencies or third parties.